Επαφές Κέντρου Εξυπηρέτησης Duolingo

If you forgot your password and need a new one, go to www.duolingo.com/forgot_password and enter your email address.Duolingo will send you a link to reset your password.

If you are using the Duolingo mobile app, reset your password on the website and then use the new one on the app.
In case you don’t receive the email, check your spam folder and mark it as “not spam” if possible.

If you signed up with Google or Facebook, use the email associated with that account. But if you used an incorrect or fake email when you signed up, you can’t change your password.

You can learn languages on Duolingo completely free. You can use it on your computer and sync it with our free apps for your mobile device. You can even use Duolingo for Schools if you have students to track- with the same account. Also at no cost.

Duolingo have a premium subscription available to Duolingo users called Duolingo Plus. With a Duolingo Plus subscription, you will have an ad-free experience with the option to enable unlimited Hearts and review your mistakes.

If you see a charge for Duolingo, but you have no knowledge of an existing Duolingo account or subscription, please check for the following:

• a spouse, partner, or family member who used your payment method to purchase a subscription
• a shared Google Play or Apple ID account that made the purchase

If you do not fall into any of the above categories, please check the details of the charge. The charge may read as any of the following:

• DUOLINGO GOOGLE: the subscription charge was processed through Google Play. You can report unauthorized charges to Google Play.
• DUOLINGO iTUNES: the subscription charge was processed through iTunes/Apple. If no one else has access to your iTunes account, you can report unauthorized charges to Apple.
• DUOLINGO 1 MONTH or DUOLINGO 12 MONTH: the subscription charge was processed through our desktop web processor. Please file a report and select “Purchase Issue” as the type of issue. A member of the support team can assist you further.